First Time Logging Into the USF Network

All USF Students are issued a USF Network and email account.  Refer to the email message sent to you upon acceptance from the Fredrikson School of Education where your username, password, and USF Email address would have been communicated. Please check your USF email accounts regularly for USF related communication. Professors will use USF email for course-related communication.  If you don't know your login information, please contact your program director.

If you are on campus--

You can go to any on campus computer and type in your login name and password.

  Ο Your initial password will be your ID number (lower right corner, on the back of your USF ID).
  Ο It will ask you to reset your password.  Your new password has no formal requirements.
  Ο Your password will expire in approximately one year.
  Ο Ctrl, Alt, Del keys will take you to the menu to change your password.

 

If you are off campus--

Click on CAMPUS EMAIL on our USF Website (https://www.usiouxfalls.edu/)

Enter your Login Name and Password

  Ο It will ask you to reset your password.  Your new password has no formal requirements.
  Ο Your password will expire in approximately one year.
  Ο Your  email will be your Firstname.Lastname@usiouxfalls.edu

 

Logging into MyUSF for the first time (off campus):

After logging into your USF Email Account and changing your password as prompted, go to www.usiouxfalls.edu and find at the bottom of the page where you can click on MyUSF. Use your new password to log into MyUSF.

*If you are off campus logging into MyUSF prior to logging into your USF email account, you will need to have your password reset by I.T. Please email the I.T. Help Desk at ITHelpDesk@usiouxfalls.edu 

Email Migration to Microsoft Office 365

This morning (August 18, 2021) the USF IT Department will begin the migration of all email accounts from Microsoft Exchange to Microsoft Office 365. This has been a major project for IT this summer, and it is finally coming to fruition! We started this migration last week with the IT staff and completed all the student accounts today.

During this migration your email address did not change; however, it has changed the way that you sign-in to your email account. Since your sign-in credentials will change slightly, we are trying to head off some confusion that you might encounter when trying to access your email account post migration. From now on, when accessing your email account, you will be required to use your Office 365 username. Please remember that when signing in to Office 365 products that your username is your 
MyUSFusername@usiouxfalls.edu. For example, jotest@usiouxfalls.edu. The password will be the same as MyUSF. In addition, all users who access email on a mobile device, will need to re-set it up.

The migration of most individual mailboxes does not take very long nor will users experience much downtime (if any). If you are using the Outlook desktop app, you will more than likely be prompted to re-enter your credentials when your mailbox re-syncs. Once you are migrated, you will no longer be able to access your email through mail.usiouxfalls.edu; therefore, any bookmarks and/or desktop shortcuts will need to be re-setup.
Outlook Users: If you need assistance, please review the tutorial file linked below on how to access your email on the computer.

Click here to view the tutorial document for signing in to email through Office.com.

Apple Users: If you need assistance, please review the tutorial files linked below to set up your email on your iOS device.

Setup Office 365 email using the Outlook App
Setup Office 365 email using the native Mail App

Android Users: If you need assistance, please review the tutorial files linked below to set up your email on your Android device.

Setup Office 365 email using Gmail app on Android

We apologize for the late notice, but we want to make sure that we have the opportunity to get everyone back up and running and all the kinks worked out before the beginning of the term next week.

If you have any issues and the tutorials don’t address your questions, please feel free to stop by the IT Office in Jorden Hall Suite #103 or call 605-331-6674.

 

Also, all this information is on MyUSF on the “Student Welcome” page.

 

Sincerely,

 

Tara Johanneson
Director of Online Education/Information Technology Associate
University of Sioux Falls

Jorden Hall – Office 123

1101 W. 22nd St.

Sioux Falls, SD 57105

605-331-6647

 

“This is the day the Lord has made; let us rejoice and be glad in it.” ~Psalms 118:24

 

Connecting to WIFI

Problems? Depending on the type of device, additional steps may be required. Stop by or contact our Information Technology Offices located in the lower level of Jorden. They can be reached at ITHelpDesk@usiouxfalls.edu

Web Conferencing (WebEx)

University of Sioux Falls uses WebEx for our video conferencing.  It is a simple and convenient solution for our synchronous communication needs. When you start or join a WebEx session your browser (using Java, which must be installed and enabled) will automatically install and launch the WebEx application.  Since this automatic process may take a few minutes, pre-installing and testing ahead of time can allow you to more quickly join your course WebEx session.

Please watch these short videos and instructions (links below) that explain how to connect to WebEx and WebEx audio:

 How to join a WebEx meeting and connect to audio

Test your WebEx connection

Instructions for joining a WebEx Conference

The test meeting will take you into a WebEx meeting that is used for test purposes only. (Note that the test does not include audio, you are just ensuring that the extension is installed properly).  If you can successfully enter the test session, you then simply click Leave Meeting to exit out of the session or just close the WebEx meeting popup window. Having done this you will now be able to participate in future WebEx sessions.

 

 

 

 

Introduction to using Zoom

Please see the links below for helpful guidance as you begin using Zoom.  Notice there are three different tutorials depending on what type of device or program you are using to connect.

Zoom for Mac

 

Zoom for Windows

Zoom for Smartphones

 

 

 

Next Up:  2. Academic Information

Watch our IT Department Video! 

Click here to download our USF Connect brochure.

It has all the basic information you need to get started!

The IT Help Desk is located in Jorden Hall (main level)

Office Hours: 8:00am – 5:00pm Monday through Friday

Office Phone: 605-331-6674

ITHelpdesk@usiouxfalls.edu

 

Information Technology

The Information Technology office is located in Jorden Hall lower level

Office Phone:  605-331-6674

Email:  ItHelpdesk@usiouxfalls.edu